AgroCheckout Privacy Policy

AgroCheckout (“we”, “our”, “us”) provides a digital marketplace and logistics orchestration platform connecting Buyers, Farmers, Traders, Producers, Aggregators, Transporters, Distributors, Packagers, Labour Service Providers, Insurers, Refillers, Petrolists, and other agricultural participants. This Privacy Policy explains how we collect, use, store, and protect your information when you use the AgroCheckout mobile app, website, and related services.

1. Information We Collect

A. Information You Provide

Account information (name, phone number, email, password)
Profile details (role type, business name, address, verification details)
Identity verification (selfies, government-issued IDs, business documents)
Advert information (product photos, descriptions, prices, quantities)
Logistics information (pickup/drop-off locations, route details, transporter updates)
Communications (messages, support requests, feedback)

B. Information Collected Automatically

Device information (model, OS version, app version)
Usage data (pages viewed, features used, interaction logs)
Location data (with permission, for transport tracking and logistics)
Network & diagnostic data (crash logs, performance metrics)

C. Information from Third Parties

Payment processors
Identity verification partners
Logistics partners
Social media or referral platforms

2. How We Use Your Information

Create and manage your AgroCheckout account
Enable marketplace activities, including posting and managing Adverts
Match Buyers, Sellers, and Transporters
Verify identities and prevent fraud
Process payments and payouts
Provide delivery tracking and route optimization
Improve app performance and user experience
Send notifications, updates, and security alerts
Comply with legal and regulatory requirements

3. How We Share Your Information

With other users when necessary for transactions
With Transporters for pickup and delivery coordination
With payment partners to process transactions
With verification partners for identity checks
With service providers (cloud storage, analytics, security)
With regulatory authorities when required by law
With business partners in case of mergers or restructuring

We do not sell your personal information.

4. Data Storage & Security

We store data using secure, industry-standard methods, including encrypted storage across local servers and cloud providers (such as Azure Blob or AWS S3). We use category-separated media storage for adverts, selfies, and business documents, and apply strict access controls to protect sensitive information.

5. International Data Transfers

Your information may be stored or processed in multiple locations, including Nigeria, the United Kingdom, and other jurisdictions where our service providers operate. We ensure appropriate safeguards for such transfers.

6. Your Rights

You may have the right to:

Access the information we hold about you
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Withdraw consent for optional permissions
Opt out of marketing communications

To exercise these rights, contact us at: info@agrocheckout.com

7. Data Retention

We retain information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain accurate financial and operational records.

8. Children’s Privacy

We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date and notify you through the app or email when appropriate.

Privacy Policy